Effective Date: 4/23/2025
MagnetiqAI (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (“Services”). By using MagnetiqAI, you consent to the practices described in this Policy.
1. Information We Collect
We collect information that you voluntarily provide and information collected automatically when you use our Services, including:
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Personal Information: Name, email address, phone number, company name, billing information.
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Account Information: Username, passwords, communication preferences.
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Usage Data: IP address, browser type, pages viewed, time spent on pages, clickstream data.
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Communications: Support requests, feedback, survey responses.
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Automated Data: Data collected via cookies, web beacons, and tracking technologies.
2. How We Use Your Information
We use the information we collect to:
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Provide, operate, and maintain our Services.
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Improve, personalize, and expand our Services.
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Communicate with you, including for customer support and marketing.
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Process transactions and send related information.
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Detect, prevent, and address fraud or security issues.
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Comply with legal obligations.
3. Sharing Your Information
We do NOT sell your information. We may share your information with:
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Service Providers: Companies that help us deliver our Services (e.g., payment processors, hosting providers).
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Legal Compliance: If required by law or to respond to legal requests.
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Business Transfers: In connection with any merger, sale of assets, financing, or acquisition.
NOTE: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interactions with our website to improve your experience.
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You can control cookies through your browser settings.
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Disabling cookies may affect the functionality of the Services.
5. Data Security
We implement robust technical and organizational measures to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have rights including:
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Accessing, correcting, or deleting your personal information.
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Opting out of marketing communications.
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Restricting or objecting to certain data processing.
To exercise your rights, contact us at support@magnetiqai.com.
7. Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our Services are not directed at individuals under the age of 18.
We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy, contact us: support@magnetiqai.com